![]() |
|||||||
FASHION-CONSCIENCE.COM™ Ltd is a new UK-based registered company formed in 2007 with the sole intention of sourcing ethical clothing for stylish women with a conscience, a site which is genuinely fashion forward. For once and for all we want to shake off the shackles of many people's 'sackcloth' interpretations of ethical eco-conscious fashion. The result of some sleepless nights on a break in Southern India worrying about climate change and a desire to find seriously stylish, seriously ethical clothes for herself, the Director of FASHION-CONSCIENCE.COM™ Ltd, a fashion and celebrity journalist for the UK's high end women's glossies, decided to hunt down the sexiest, hippest and luxurious ethical fashion to create a one-stop eco-fashion internet shop so all you eco-fashionistas could easily get your green mitts on it too. We wanted to set up an on-line store as ethical fashion should be truly egalitarian. Just because you don't live in the UK or a major city, it doesn't mean you shouldn't have access to it. It took some searching but we have sourced some truly brilliant clothes and unearthed some amazing new design talent from USA, Canada, Denmark, Sweden, Brazil and across the UK. We were overwhelmed with the directional fashion status and proven ethical background of much of what we discovered. We're hugely excited about this season and future collections which will be growing rapidly to embrace the number of designers who are now, finally, cottoning on (sorry) to the fact that ethical fashion can be just as high end and must-have as your favourite designer labels. We strongly believe that while ethical fashion should never be throwaway, it can be just as brilliantly designed, made and fashion forward as other lines. FASHION-CONSCIENCE.COM™ is officially the most stylish way to save the planet. However FASHION-CONSCIENCE.COM™ doesn't stop there. We also bring you, via our news and trends pages, the latest in ethical and eco-fashion, fashion trends, design and eco-celebrity news, and love bigging up and supporting our designers wherever they are featured in UK national and international press. We know celebrity support for ethical and environmental endeavours is vital for getting the message out there and if a star is worthy of it, we'll big them up too! We have huge plans for FASHION-CONSCIENCE.COM™ up our organic sleeves, so watch this space! |
|||||||
While FASHION-CONSCIENCE.COM™ aims to stock the most fashion forward ethical designers available right now, this will never be to the detriment of ethical and environmental policies which form the heart of this venture. We love fashion, which by its nature is constantly moving, fickle and hugely wasteful. To counter this we believe in wearing items for their functional lifespan and being more discerning when making your purchases - only ever buy an item you truly love and will wear to death. Then recycle what's left of it. We only stock designs which have an ethical and eco dimension - be it recycled, organic cotton, non-toxic, fair trade, sustainable, non-exploitative. We have developed symbols which clearly denote the specific ethical status of the designers and their products as we know you want to know exactly why the item you love is so special. You should also check out our 'Why this item is so special' pop ups for even more amazing info about how they're made. Many of our designers and products have official accreditation from internationally recognised bodies. Please go to our KEYS TO SYMBOLS button at the top of this window to find out more. We have to trust our designers to inform us correctly of their practices, and ethical and eco-status of the materials used. We regret that we cannot always inspect their manufacturing processes closely for ourselves. Many people have different interpretations of what is 100 per cent ethical fashion. We believe if you are making a honest genuine move in the right direction to less harmful, exploitative practices, that is better than no move at all. |
|||||||
FASHION-CONSCIENCE.COM™ Ltd is a registered company, no: 6270590, main office address: 6 Bromar Road, London SE5 8DL, England. VAT registration no: 906086722
Or for any of the above please call: 0871 384 1180.* For customer service enquires please click on the CUSTOMER SERVICE button at the top of this window. |
|||||||
If you have any enquiry regarding our site or services, please first read our FAQ's by hitting the FAQ button at the top of this window. If your question isn't answered there please feel free to email our customer service team on customerservice@fashion-conscience.com or call 0871 384 1180/+44 207 7377672 or write to us at our main office: 6 Bromar Road, London, SE5 8DL, England. |
|||||||
REGISTRATION By ordering with us you will be deemed to have read and understood and agreed to FASHION-CONSCIENCE.COM™ Ltd's Purchasing, General, Privacy and Security Terms & Conditions. Please find these in detail at the bottom of this pop-up. ACCURACY PURCHASING You can make changes to your order, and correct order errors in the shopping bag up until you reach the checkout section (clicking of Buy Now button). Please ensure that you take time to check your goods sizing and quantity carefully as orders cannot always be changed once they have been confirmed. To delete an item from your shopping bag, click on the Remove Item button below the item. To change the number of items, click on the arrow and select new quantity. To add a new item, just resume shopping - you can come back to your shopping bag whenever you like. You can resume shopping, without choosing to Buy Now, by simply clicking on any of the top bar buttons or Home. Your shopping bag details will be saved, and you can access them at any time by clicking on Shopping Bag in the top bar. Please note that when the item is in your shopping bag another customer can still purchase it. Standard, Special or International delivery can be calculated in your shopping bag depending on your location and which service you choose, and you'll be given the option to enter any promotional or gift codes. The total price (inclusive of VAT) will be added up automatically. If you have registered you will be given the option of selecting from your registered preferred delivery addresses here as well. You can save up to three adresses and edit and remove them at any stage. Please double check your order, particularly the size (re-consult size charts, product sizing notes or email customerservice@fashion-conscience.com if you are unsure), before clicking Buy Now button. Proceed to checkout click Buy Now and follow the instructions for payment. Enter your billing address and the address option of where you would like the goods delivered, if this is different from the billing address, or the first time you have sent an item to a different address. We may need to call you to verify this is your order and your card. If you have purchased more than one item and wish for them to be delivered to different addresses, eg, as gifts, we will require you to order each item separately, and pay for the equivalent postage and packaging per item being sent to separate addresses. For more information click on our DELIVERY button at the top of this window. Enter your card details. Please make sure you complete all the fields required including the expiry date and the three digit security code (the last three numbers at the top of the signature strip on the back of your card). Your credit/debit card will be charged when you place your order. We accept the following credit/debit cards: Maestro, Switch, Mastercard, Visa, Solo. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If authorisation is refused we will not be liable for any delay or non-delivery. We reserve the right to delay any order for a security review in the interests of protecting our customers. All orders on this site will be charged in British Pounds Sterling. If you are paying with a card from outside the UK, the payment amount will be converted by the credit card company at the exchange rate prevailing when the charge is made. Click to confirm your order. If the payment is approved, you will receive an order confirmation email with an order reference (please also quote this in any order enquiries). Where applicable, a tracking number will then be sent to you (eg International Signed delivery). If FASHION-CONSCIENCE.COM™ Ltd anticipate any problems with dispatch or delivery at time of order we will email you to let you know. Alternatively if you have any problems please email customerservice@fashion-conscience.com in the first instance or call customer service on: 0871 384 1180/+44 207 7377672. If you have any comments please write to us at FASHION-CONSCIENCE.COM™ Ltd, 6 Bromar Road, London, SE5 8DL, England. YOUR RIGHT TO CANCEL For more information please click on the RETURNS button at the top of this window |
|||||||
FASHION-CONSCIENCE.COM™ LTD delivery in the UK is by two methods. First Class Recorded currently at a standard £4.50 for first item, plus £2.00 per every additional item and will be dispatched the same day for delivery if your item is in stock and we receive and verify your orders before 12 noon (weekdays only and with the exception of a small number of remote postcodes). Generally First Class Recorded packages will be received the next day, however please allow more time for remote postcodes and we advise up to 14 days for delivery. Your package will need to be signed for on receipt. Special Next Day Delivery currently at £6.00 for the first item, plus £3.00 per every additional item. We advise you use this option for high expense orders as they are automatically insured for £500, and if you need your order in a rush. This option is subject to item being in stock. If it is, it will be dispatched asap to reach you the following day from dispatch. If an item is not in stock, we will inform you, and if you wish, refund you the postage difference between Special Delivery and First Class Recorded. We will need to receive your order by 12 noon to dispatch it by Special Delivery for the next day. International Signed For - this is the method we send all international orders and the price varies dependent on your country, with an extra charge per extra item. Please check your country in the shopping bag to determine postage costs to your country. All items are signed for, insured, and trackable until they leave UK, and often trackable in other countries. On average, delivery takes 4-5 days from date if dispatchbut can take longer. Your package will need to be signed for on receipt. We cannot deliver to international post boxes addresses. CUSTOMS INFORMATION FOR INTERNATIONAL CUSTOMERS - all internationally shipped items are subject to customs checks and potential charges. Each countries customs arrangements are different. Please be aware we are not liable for charges levied or delay of items held at customs. Legally we are obligated to mark all international shipments with value of goods. If your item is a gift, although we can remove the value from the delivery note, we cannot from the shipment's customs information on the package. Orders made on a weekend or bank holiday will be processed the next working day. An order made and verified after 12 noon on a Friday, will be dispatched Monday. This service may not be available on all items if they are coming into the UK from outside, Please click on the STOCK button at the top of this window to find out more. All postage is inclusive of UK VAT. Currently any orders which need items to go to separate and different addresses will need to be ordered separately. You must be registered with FASHION-CONSCIENCE.COM™ LTD to place an order, and at registration we ask for your billing address and delivery address. Please make sure when you select your delivery address it is the correct one, and you are able to sign for it at that address. You may amend your delivery addresses at any time with the edit/remove functions. If you are buying off a friends' wish list and would like to have the item sent to them direct, please check their correct address. We are unable to accept orders where the full address information has not been supplied. If you are unsure about the address please check against either Royal Mail's free Postcode / Address Finder: www.royalmail.com or use the 'Free Postcode Finder' service at: www.postcodeanywhere.co.uk Please also note that for first time orders where the billing and delivery addresses differ we may contact you to verify that it is your card and your order - this is for your own protection. If you are not in or unable to sign for an item, it will be sent to a local delivery centre, and a card posted through your letter box to let you know how you might arrange pick up or re-delivery. We regret we cannot deliver to a PO boxes UK or international and you'll need to arrange for deliver to another address. |
|||||||
We believe strongly in minimising packaging but want your purchase to arrive safely. All FASHION-CONSCIENCE.COM™ packaging is made from recycled, recyclable or biodegradable materials, with solvent free adhesives. Paper packaging, where possible, is also sourced from FSC managed forests. We're constantly reviewing our packaging to make it as low impact as we can. Often items will also arrive in their own designer branded packaging. In general these will also be eco-friendly but we cannot always guarantee they use low impact packaging. We always encourage our designers to explore the least damaging packaging they can. FASHION-CONSCIENCE.COM™ Ltd also believe in not printing unless absolutely necessary, this goes for our company business as well as our packaging. We use digital printing with enviro-friendly toners, non-toxic or vegetable-based inks and recycled printer cartridges, and FSC certified recycled stationary. Our business even uses eco-couriers! Why use motorbikes and vans around town when cycle couriers are better for the environment and faster? It just makes sense. We'd be more than happy to hear from you if you have any suggestions on how to we can make our packaging and business even more eco-friendly. Please email us at info@fashion-conscience.com |
|||||||
Once you have clicked to confirm your order, if the payment is approved, you will receive an order confirmation email with an order reference (please also quote this in any order enquiries). Where applicable a tracking number (eg International Signed For), will also be sent. If FASHION-CONSCIENCE.COM™ Ltd anticipate any problems with dispatch or delivery at time of order we will email you to let you know. Alternatively if you have any you have any problems please call our customer service line on: 0871 384 1108/+44 207 7377672 or email customerservice@fashion-conscience.com. If you have any comments please write to us at FASHION-CONSCIENCE.COM™ Ltd, 6 Bromar Road, London, SE5 8DL, England. |
|||||||
We at FASHION-CONSCIENCE.COM™ Ltd really want you to be delighted with your purchase and the quality of the products sold on our site. If however anything does not meet your satisfaction, please return the items within 14 days for an exchange or refund, providing it is unworn and in a re-saleable condition. To make a return, all the items swing tickets and labels must still be attached to the returned goods, and the items must be unused, complete and in their original undamaged packaging. Please be aware that shoes must be returned with their original designer packaging. Shoes returned without their original boxes will not be accepted. When trying on garments please take care not to get perfume or make-up on the garments. We will not be able to accept worn or soiled returns. We regret we will not be able to accept as a return any items which by their nature cannot be returned, eg lingerie, underwear, tights, earrings for pierced ears. Return postage on unwanted items is at the customer's cost and liability. We recommend that you insure goods that are being returned for their full value and keep a proof of postage. RETURNS POLICY FOR ITEMS ON SALE Your statutory rights are not affected when goods are faulty or damaged. TO MAKE A RETURN Fill in the return form on the delivery note, that came with your packaging. Please mark your reason for return and clearly if you would like an exchange or a refund. Include the form in your package with the return address firmly attached in the address window. In case you have lost the delivery note/returns form, please state your name and address, original order reference and details of the item you are returning and enclose this in the package. Then please send returns to the following address: FASHION-CONSCIENCE.COM LTD, 6 Bromar Road, London SE5 8DL, England. Your order confirmation email also doubles up as a delivery/returns note. You can simple print that out and use it as well. Please obtain proof of postage (and keep this until you have received your refund), we cannot accept responsibility for parcels lost in transit. We also recommend that you send the goods via an insured service. Please note that unidentified returns/exchanges may be returned to the sender. EXCHANGES REFUNDS We regret we will not be able to give a refund if; - the unsuitable goods are returned for refund outside of the 14-day period. They cannot be returned to the customer if they are sent back to us outside of this time. - goods sent for refund that are not in a saleable condition (worn, soiled or without tags or designer boxes). We reserve the right to refuse a refund if this is the case. Upon receipt of an order, if any item has been received with no tags, customer should notify us (by phone or email) on the same day. You may be required to make arrangement to collect the item if you have made a return but without the original tags. In this instance please arrange for collection from; 6 Bromar Road, London SE5 8DL, England. Please email us on returns@fashion-conscience.com or call: 0871 384 1180 to advise us that the collection has been arranged. We will email you to inform you if goods cannot be refunded. Goods must be collected within 28 days. If you have any questions regarding the aforementioned process please contact us on the above email and telephone number. |
|||||||
You will not be liable for FASHION-CONSCIENCE.COM™ Ltd packages lost in the post when sent from us to you. You will be asked to sign for any goods delivered at which point responsibility for your purchased goods passes to you. Please make sure a responsible person, if not yourself, signs for it. If you are making a return please try to ensure that you insure the item too, as we cannot accept returned items which have been damaged in the post or refund items which have gone missing without proof of postage or adequate insurance. |
|||||||
| FASHION-CONSCIENCE.COM™ symbols | |||||||
Fair trade Made with fair trade principles in place, the manufacturers and designers endeavour to ensure that workers, from harvesting materials to manufacture, are paid fairly and not expolited in 'sweatshop' or equivalent conditions. |
|||||||
Sustainable This denotes fabrics or processes which are sustainable. For instance some of our designers organic silk carries the SBV mark (Sustainable Biodegradable Product) as it is 100% biodegradable and is finished in accordance with Skal criteria, or elements maybe sourced from sustainable FSC managed forests. |
|||||||
Carbon Offset Companies who are actively reducing carbon emissions in their manufacturing process, limiting the carbon footprint of their product through it's carbon travel miles or offsetting their carbon emissions by investing in carbon reduction projects, credits or tree planting. |
|||||||
Communities Companies who are investing in the development of local communities where the product is manufactured. This could be by assisting in education, building of infrastructure, demanding adequate health and safety standards, as well as paying fair prices. |
|||||||
Non-toxic The use of natural, vegetable or Azo-free dyes and processes in the manufacture, or natural adhesives. |
|||||||
| Organic For items made from organic materials; which are free from non-natural pesticides, insecticides, herbicides, and fertilisers. |
|||||||
Recycled An item which is 100 per cent or partially made from recycled materials. |
|||||||
UK Quite simply, made in the UK thus reducing carbon miles within the manufacturing process and supporting UK workers and factories who operate under European health, safety, minimum wage and employment laws. |
|||||||
Vegetarian An item that ordinarily would be made from leather but is made from faux-leather or similar. |
|||||||
Wildlife Supports, rather than exploits and harms wildlife, and conservation projects. |
|||||||
Other symbols |
|||||||
SKAL organic certification A Dutch organic certification body which not only certifies that no pesticides and fertilisers have been used it also guarantees the working conditions of farmers. |
|||||||
Fair trade Certified Cotton This is the symbol of the Fair Trade Foundation established in 1992 and license the FAIR TRADE Mark to products which meet internationally recognised standards, and work to raise awareness and deepen understanding and sales of fair trade certified products. It symbolises the cotton farmers have been treated fairly and have a guarantee of a minimum price plus a further premium to be used for community development. It does not guarantee that the manufacture of the garments is fair trade however. |
|||||||
![]() |
IFAT The International Fair Trade Association Only 100 per cent Fair trade organisations, who are members of The International Fair Trade Association, may use their symbol and it guarantees fair trade practices from production through to manufacture. Their mission is to improve livelihoods and well being of disadvantaged producers by linking and promoting fair trade organisations. |
||||||
![]() |
Soil Association The Soil Association is the UK's leading organic organisation. The Soil Association symbol can be found on over 70% of Britain's organic produce - a guarantee that it has been grown or produced to the highest standards of organic integrity. Soil Association Certification Ltd enforces these standards through certification and regular inspections of producers, processors and suppliers. |
||||||
Agrocel Agrocel cotton is produced by Agrocel Industries Limited, in conjunction with Vericott Ltd and Traidcraft Exchange, who have defined and branded the cotton fibre Agrocel® Pure & Fair Indian Organic Cotton. Agrocel co-ordinates organic fibre cultivation with a select group of local farmers while constantly ensuring it adheres to International Organic Standards. |
|||||||
Oeko-Tex The International Oeko-Tex Association has been testing for harmful substances according to Oeko-Tex Standard 100 for textile products of all types which pose no risk whatsoever to health, since 1992. It's a uniform, scientifically founded evaluation standard for the human ecological safety of textiles tested for safety for skin-friendly clothing and other textiles. |
|||||||
![]() |
EU Eco-label The EU Eco-label scheme has drawn up a set of environmental and performance criteria for judging products and takes into account all aspects of a product's life, from production and use to eventual disposal (cradle-to-grave approach). The products should inflict less damage upon the environment than other products of the same type. |
||||||
![]() |
FSC certified This symbol denotes that a product or part of a product has been sourced by specially managed sustainable forests. |
||||||
Most sizes adhere to standard, general UK sizes (please see chart below for equivalent US and European sizes and the standard UK bust, waist, hip sizes for each dress size). If we become aware that an item has unusual sizing, eg, has come up smaller or larger than normal we will always endeavour to alert you by making a making a note of it in the item product description details. Please always read these carefully as well as referring to the size charts prior to ordering to avoid wasteful returns due to wrong size ordering. Please also double check you have ordered the correct size at shopping bag stage especially on INTERNATIONAL ORDERS. Below and in the apparel description of each item we detail the International eqivalent sizes. We adhere to the Italian European sizing system. We list the UK size first but if you are an international customer please be careful to pick the equivalent of your international size. In general a SMALL is equivalent to a UK10/US6/EUR38, a MEDIUM to a UK12/US8/EUR40 and a LARGE to a UK14/US10/EUR42.
All bust, waist hip sizes are in inches and approximate. In general garments can vary by up to half an inch. |
|||||||
![]() |
|||||||
| If half sizes are available they will be listed in the product details page. For boots and heels please check product details for calf width, booth length and heel height in inches. | |||||||
Many of our items are unique in their nature - they may be made from recycled products, vintage or re-used fabrics, yarns or factory off-cuts or made in small runs to limit environmental impacts - and as such cannot always be duplicated in high numbers. We think that this adds to the special nature of the items you'll find here, but it also means that from time to time we may temporarily run out of certain stock or are only able to order small quantities of items in a specific fabric or colour and thus have to wait for redelivery. If an item you like is not currently available in your size or colour way, contact customerservice@fashion-conscience.com who will be able to inform you of re-deliveries or if a special order may be made. Only items in stock should appear on the site, and you should only be able to purchase items in stock. If on occasion an item is out of stock but has remained on the site by error, our customer service team will contact you by email to inform you if it is on redelivery and how long that might be. Please note if you have placed an item in your shopping bag but have not purchased it, it can still be bought by another customer and as such may go out of stock. In addition, if an item goes out of stock in the size, style you've selected it will be automatically removed from your shopping bag and wish list. If it's an item we have re-ordered, and you want it to appear back in your wish list when back in stock, you will need to personally re-select it from the site. IN STOCK EMAIL ALERTS |
|||||||
This is FASHION-CONSCIENCE.COM™'s brilliant way to create a wish list of your favourite items to buy later or to pass on to friends and family to purchase on your behalf, ensuring perfectly suited ethical gifts! When setting up a wish list please choose a password different to your Log In password to prevent your account details being viewable by anyone you give your wish list password to. As above with sign in, if you forget your password please click on the reminder link and a new password will be sent to the email address you originally used at registration sign in. If an item goes out of stock in the size, style you've selected it will be automatically removed from your shopping bag and wish list. If it's an item we have re-ordered, and you want it to appear back in your wish list when back in stock, you will need to revisit the site and personally re-select it. |
|||||||
We treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We keep it on a secure server and we fully comply with all applicable UK Data Protection and consumer legislation. As part of our commitment to your privacy rights and security, our website has been certified with SSL (Secure Socket Layer) which encrypts all your information and data and we use Protx the leading data capture company. You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service. We use your information only for the following purposes: You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. When you create a shopping account while ordering online you will be given the option to receive information from FASHION-CONSCIENCE.COM™ Ltd by e-mail about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by ticking the relevant box in your My Account page. If you are having trouble unsubscribing, please email us at customerservice@fashion-conscience.com to request no further emails. Your Personal Information may be disclosed to reputable third parties who will help process your order. FASHION-CONSCIENCE.COM™ Ltd requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation. We will not release your Personal Information to any company outside FASHION-CONSCIENCE.COM Ltd for mailing or marketing purposes without your consent. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled to do so. We use Cookies to keep track of your current shopping and so that you may retrieve your shopping basket at any time. (A Cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. You may refuse Cookies but will be unable to use the personalised aspects of this site. Please note that this policy applies to FASHION-CONSCIENCE.COM™ Ltd and/or its subsidiaries, but not to websites maintained by other companies or organisations to which we link. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting any personal information. |
|||||||
All of your FASHION-CONSCIENCE.COM™ Ltd purchases are secure. Our secure server encrypts all of your personal information so that it cannot be read as the information travels over the internet. When you enter this information it is captured on a page that uses Secure Socket Layer (SSL) protocol. We are constantly updating our technology to provide you with the maximum practicable level of security. To check that you are in a secure area of our site look at the bottom of your browser and you will see either a closed padlock or an unbroken key. In addition you can tell whether a page is secure as https will replace http at the front of the www.fashion-conscience.com in your browser address window. Your payment will be processed through Protx and Lloyds TSB Bank's Cardnet, both leading respected brands in the payment processing industry. |
|||||||
A few sites we love, respect and use! www.greenpeace.org |
|||||||
| Information on FASHION-CONSCIENCE.COM™ Ltd partners is not currently available. | |||||||
| What do the symbols next to the designers and items mean? Where do the clothes come from? How do I know the designers and manufacturers are ethical? What happens if the item is of a one-off nature? How do I contact customer service? I've forgotten my Sign In password, what do I do? I've forgotten my wish list password, what do I do? How do I find a specific item? Does FASHION-CONSCIENCE.COM™ have sales? How do I know my purchase will fit? How do I know what is in stock? What if an item is out of stock? What payment methods does you accept? Is it safe to use my credit card? Can I order by phone? How will I know you received my order? What if I live in a country where FASHION-CONSCIENCE.COM™ does not ship? Do you ship to Post Office boxes? Do you ship to multiple addresses? How soon can I get my order? How can I track my order? Is my personal information kept private? How can I expect to receive my order? Is my package insured? Is VAT included? |
|||||||
What do the symbols next to the designers and items mean? Where do the clothes come from? How do I know the designers and manufacturers are ethical? What happens if the item is of a one-off nature? How do I contact customer service? I've forgotten my Sign In password, what do I do? How do I find a specific item? How do I know my purchase will fit? What payment methods does you accept? Is it safe to use my credit card? How will I know you received my order? Do you ship to Post Office boxes? Do you ship to multiple addresses? How soon can I get my order? UK delivery by First Class Recorded delivery is usually 1-3 days. Please make sure you or a trusted friend/colleague is available to sign for your package. All UK shipping prices shown are inclusive of VAT. How can I track my order? Is my personal information kept private? How can I expect to receive my order? Is my package insured? Is VAT included? |
|||||||
GENERAL TERMS & CONDITIONS This site is owned and operated by FASHION-CONSCIENCE.COM™ Ltd ("FASHION-CONSCIENCE.COM™", "we" or "us"), registered office: 107 Kenton Road, Kenton, Harrow, Middlesex, HA3 0AN, England, registered in England No: 6270590. Office: 6 Bromar Road, London, SE5 8DL, England. Should you have any queries regarding our Terms and Conditions or have any comments or suggestions on or about our website, please email us at info@fashion-conscience.com FASHION-CONSCIENCE.COM™ website(s) (our "Site" or "Sites") ") and related services are made available to you pursuant to the following Terms & Conditions and any other rules posted on our Sites (collectively, the "Terms & Conditions". By visiting FASHION-CONSCIENCE.COM™ you are accepting and consenting to the practices described in the Terms & Conditions. We may modify the Terms & Conditions from time to time, and your continued use of this Site (or any of our other Sites) following such change shall signify your agreement to these modified Terms & Conditions. For those persons wishing to use our services, they must read and agree to be bound by our policies relating to those services. In particular, we draw you attention to our policies relating to the terms of Purchase and our Privacy and Security Policy. To access any of these policies, simply click the link at the top of this page. If you are under 18, you must let your parent or guardian know about FASHION-CONSCIENCE'S™ Privacy and Security Policy before you register to use this Site or any of this Site's services. Please read the Terms & Conditions and check back often. If you do not agree to any changes then you should immediately stop using the Site. To use some of the services or features made available to you on this Site, you will need to register. We may change registration requirements from time to time. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address customerservice@fashion-conscience.com, you may also want to view our Privacy and Security Policy. You are responsible for maintaining the confidentiality of your Sign in and Wish list passwords and account and any activities that occur under your account. You agree not to impersonate any other person or entity or to use false name or a name that you are not authorized to use. FASHION-CONSCIENCE'S™ shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. OWNERSHIP OF RIGHTS All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the content only as expressly authorised by FASHION-CONSCIENCE.COM™ and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. This Site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site. In addition to the Intellectual property rights mentioned above, Content is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. DAMAGE TO YOUR COMPUTER PURCHASING Terms and Conditions All orders are subject to acceptance and availability. Items received into stock may be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers ordering through the Site for immediate delivery. Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit card within thirty days of being advised that merchandise has become unavailable. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn or that you do not meet the eligibility criteria set-out above. Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold; removing, screening or editing any materials or content on the Site; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. Furthermore, we will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site. ACCURACY LINKS TO OTHER SITES LIABILITY USE OF THIS WEBSITE OUTSIDE THE UK *Calls to FASHION-CONSCIENCE.COM™ Ltd from BT phonelines will be charged at no more than 8p per minute. Calls from mobile phone and non-BT lines may be charged more. © 2007 FASHION-CONSCIENCE.COM™ Limited. All Rights Reserved. Material published on this Site is copyrighted by FASHION-CONSCIENCE.COM™ or its licensors. All rights reserved. Web Site © 2007 FASHION-CONSCIENCE.COM™. All third party trademarks mentioned or displayed on this Site are the property of their respective owners. |
|||||||