About us
 

FASHION-CONSCIENCE.COM™ Ltd is a new UK-based registered company formed in 2007 with the sole intention of sourcing ethical clothing for stylish women with a conscience, a site which is genuinely fashion forward. For once and for all we want to shake off the shackles of many people's 'sackcloth' interpretations of ethical eco-conscious fashion.

The result of some sleepless nights on a break in Southern India worrying about climate change and a desire to find seriously stylish, seriously ethical clothes for herself, the Director of FASHION-CONSCIENCE.COM™ Ltd, a fashion and celebrity journalist for the UK's high end women's glossies, decided to hunt down the sexiest, hippest and luxurious ethical fashion to create a one-stop eco-fashion internet shop so all you eco-fashionistas could easily get your green mitts on it too.

We wanted to set up an on-line store as ethical fashion should be truly egalitarian. Just because you don't live in the UK or a major city, it doesn't mean you shouldn't have access to it.

It took some searching but we have sourced some truly brilliant clothes and unearthed some amazing new design talent from USA, Canada, Denmark, Sweden, Brazil and across the UK. We were overwhelmed with the directional fashion status and proven ethical background of much of what we discovered. We're hugely excited about this season and future collections which will be growing rapidly to embrace the number of designers who are now, finally, cottoning on (sorry) to the fact that ethical fashion can be just as high end and must-have as your favourite designer labels.

We strongly believe that while ethical fashion should never be throwaway, it can be just as brilliantly designed, made and fashion forward as other lines. FASHION-CONSCIENCE.COM™ is officially the most stylish way to save the planet.

However FASHION-CONSCIENCE.COM™ doesn't stop there. We also bring you, via our news and trends pages, the latest in ethical and eco-fashion, fashion trends, design and eco-celebrity news, and love bigging up and supporting our designers wherever they are featured in UK national and international press. We know celebrity support for ethical and environmental endeavours is vital for getting the message out there and if a star is worthy of it, we'll big them up too! We have huge plans for FASHION-CONSCIENCE.COM™ up our organic sleeves, so watch this space!

 
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Ethical policy
 

While FASHION-CONSCIENCE.COM™ aims to stock the most fashion forward ethical designers available right now, this will never be to the detriment of ethical and environmental policies which form the heart of this venture.

We love fashion, which by its nature is constantly moving, fickle and hugely wasteful. To counter this we believe in wearing items for their functional lifespan and being more discerning when making your purchases - only ever buy an item you truly love and will wear to death. Then recycle what's left of it.

We only stock designs which have an ethical and eco dimension - be it recycled, organic cotton, non-toxic, fair trade, sustainable, non-exploitative.

We have developed symbols which clearly denote the specific ethical status of the designers and their products as we know you want to know exactly why the item you love is so special. You should also check out our 'Why this item is so special' pop ups for even more amazing info about how they're made. Many of our designers and products have official accreditation from internationally recognised bodies. Please go to our KEYS TO SYMBOLS button at the top of this window to find out more.

We have to trust our designers to inform us correctly of their practices, and ethical and eco-status of the materials used. We regret that we cannot always inspect their manufacturing processes closely for ourselves.

Many people have different interpretations of what is 100 per cent ethical fashion. We believe if you are making a honest genuine move in the right direction to less harmful, exploitative practices, that is better than no move at all.

 
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Contact Us
 

FASHION-CONSCIENCE.COM™ Ltd is a registered company, no: 6270590, main office address: 6 Bromar Road, London SE5 8DL, England. VAT registration no: 906086722

For press enquiries please email: press@fashion-conscience.com
For returns please email: returns@fashion-conscience.com
For any other enquiries please email: info@fashion-conscience.com

Or for any of the above please call: 0871 384 1180.*
International callers please dial +44 207 7377672

For customer service enquires please click on the CUSTOMER SERVICE button at the top of this window.

 
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Customer Service
 

If you have any enquiry regarding our site or services, please first read our FAQ's by hitting the FAQ button at the top of this window.

If your question isn't answered there please feel free to email our customer service team on customerservice@fashion-conscience.com or call 0871 384 1180/+44 207 7377672 or write to us at our main office: 6 Bromar Road, London, SE5 8DL, England.

 
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Ordering
 

REGISTRATION
To order a product from our online store, you will need to register. This makes ordering from our site in the future quicker and easier as we can retain your billing and delivery details. We can also remember orders placed in the shopping bag if you are unable to complete the order at the time of preparing it. By registering you may also receive news of special offers, new lines and sales. It also enables us to protect you better, to verify that the card you are using is yours. Your email address will be your future sign in name and you should choose a sign in password that you will remember. If you forget your password please click on the reminder link and a new password will be sent to the email address you originally used at registration sign in.

By ordering with us you will be deemed to have read and understood and agreed to FASHION-CONSCIENCE.COM™ Ltd's Purchasing, General, Privacy and Security Terms & Conditions. Please find these in detail at the bottom of this pop-up.

ACCURACY
The above may also apply to accuracy of items and description. We will always endeavour to photograph and describe an item in it's true light, but on occasion, due to certain items being made from recycled products, an item may be minutely different to the product photograph. If this is likely to be the case we will inform you in the product detail description of any colour or small design variations. Also please allow for variation in computer screens colour processing and note that all measurements are approximate. All prices quoted on this website are accurate at time of publication and are quoted in GBP pounds sterling (£) and are inclusive of UK sales tax (VAT) at the current rate.
International customers should convert sterling into their own currency to get idea of charges to their debit/credit card. Please be aware your bank and/or card issuer may use their own rate of conversion and issue own charges for international transactions.

PURCHASING
Shop by browsing through our Designer, Clothing, Trends, Just In top buttons at the top of each page, or the side bar.
Once in a list of items click on the image or View Product Details button to access the item's main product page where you will be able to see the item up close and info on stock availability, sizing, colours, any unique special features of the item and any relevant ordering or delivery details.
Add the item to your shopping bag by clicking on Add To Shopping Bag.
Check the items you have chosen in your shopping bag.

You can make changes to your order, and correct order errors in the shopping bag up until you reach the checkout section (clicking of Buy Now button).

Please ensure that you take time to check your goods sizing and quantity carefully as orders cannot always be changed once they have been confirmed.

To delete an item from your shopping bag, click on the Remove Item button below the item. To change the number of items, click on the arrow and select new quantity. To add a new item, just resume shopping - you can come back to your shopping bag whenever you like.

You can resume shopping, without choosing to Buy Now, by simply clicking on any of the top bar buttons or Home. Your shopping bag details will be saved, and you can access them at any time by clicking on Shopping Bag in the top bar. Please note that when the item is in your shopping bag another customer can still purchase it.

Standard, Special or International delivery can be calculated in your shopping bag depending on your location and which service you choose, and you'll be given the option to enter any promotional or gift codes. The total price (inclusive of VAT) will be added up automatically. If you have registered you will be given the option of selecting from your registered preferred delivery addresses here as well. You can save up to three adresses and edit and remove them at any stage.

Please double check your order, particularly the size (re-consult size charts, product sizing notes or email customerservice@fashion-conscience.com if you are unsure), before clicking Buy Now button.

Proceed to checkout click Buy Now and follow the instructions for payment.

Enter your billing address and the address option of where you would like the goods delivered, if this is different from the billing address, or the first time you have sent an item to a different address. We may need to call you to verify this is your order and your card.

If you have purchased more than one item and wish for them to be delivered to different addresses, eg, as gifts, we will require you to order each item separately, and pay for the equivalent postage and packaging per item being sent to separate addresses. For more information click on our DELIVERY button at the top of this window.

Enter your card details. Please make sure you complete all the fields required including the expiry date and the three digit security code (the last three numbers at the top of the signature strip on the back of your card).

Your credit/debit card will be charged when you place your order. We accept the following credit/debit cards: Maestro, Switch, Mastercard, Visa, Solo. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If authorisation is refused we will not be liable for any delay or non-delivery. We reserve the right to delay any order for a security review in the interests of protecting our customers.

All orders on this site will be charged in British Pounds Sterling. If you are paying with a card from outside the UK, the payment amount will be converted by the credit card company at the exchange rate prevailing when the charge is made.

Click to confirm your order. If the payment is approved, you will receive an order confirmation email with an order reference (please also quote this in any order enquiries). Where applicable, a tracking number will then be sent to you (eg International Signed delivery).

If FASHION-CONSCIENCE.COM™ Ltd anticipate any problems with dispatch or delivery at time of order we will email you to let you know. Alternatively if you have any problems please email customerservice@fashion-conscience.com in the first instance or call customer service on: 0871 384 1180/+44 207 7377672.

If you have any comments please write to us at FASHION-CONSCIENCE.COM™ Ltd, 6 Bromar Road, London, SE5 8DL, England.

YOUR RIGHT TO CANCEL
Under the Distance Selling regulations of the Trading Standards Act you may normally cancel your order (once accepted by us) for any reason up to seven days from delivery of your order. You must give notification of cancellation of your order in writing by post or email to customerservice@fashion-conscience.com. If the payment is already taken and item already dispatched we will credit your card the full amount minus delivery costs. You will be responsible for the return postage to the above address. When goods are delivered to a third party, you will only be able to exercise this right if you are able to return to us goods you ordered.

For more information please click on the RETURNS button at the top of this window

 
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Delivery
 

FASHION-CONSCIENCE.COM™ LTD delivery in the UK is by two methods.

First Class Recorded currently at a standard £4.50 for first item, plus £2.00 per every additional item and will be dispatched the same day for delivery if your item is in stock and we receive and verify your orders before 12 noon (weekdays only and with the exception of a small number of remote postcodes). Generally First Class Recorded packages will be received the next day, however please allow more time for remote postcodes and we advise up to 14 days for delivery. Your package will need to be signed for on receipt.

Special Next Day Delivery currently at £6.00 for the first item, plus £3.00 per every additional item. We advise you use this option for high expense orders as they are automatically insured for £500, and if you need your order in a rush. This option is subject to item being in stock. If it is, it will be dispatched asap to reach you the following day from dispatch. If an item is not in stock, we will inform you, and if you wish, refund you the postage difference between Special Delivery and First Class Recorded. We will need to receive your order by 12 noon to dispatch it by Special Delivery for the next day.

International Signed For - this is the method we send all international orders and the price varies dependent on your country, with an extra charge per extra item. Please check your country in the shopping bag to determine postage costs to your country. All items are signed for, insured, and trackable until they leave UK, and often trackable in other countries. On average, delivery takes 4-5 days from date if dispatchbut can take longer. Your package will need to be signed for on receipt. We cannot deliver to international post boxes addresses.

CUSTOMS INFORMATION FOR INTERNATIONAL CUSTOMERS - all internationally shipped items are subject to customs checks and potential charges. Each countries customs arrangements are different. Please be aware we are not liable for charges levied or delay of items held at customs. Legally we are obligated to mark all international shipments with value of goods. If your item is a gift, although we can remove the value from the delivery note, we cannot from the shipment's customs information on the package.

Orders made on a weekend or bank holiday will be processed the next working day. An order made and verified after 12 noon on a Friday, will be dispatched Monday. This service may not be available on all items if they are coming into the UK from outside, Please click on the STOCK button at the top of this window to find out more.

All postage is inclusive of UK VAT.

Currently any orders which need items to go to separate and different addresses will need to be ordered separately.

You must be registered with FASHION-CONSCIENCE.COM™ LTD to place an order, and at registration we ask for your billing address and delivery address. Please make sure when you select your delivery address it is the correct one, and you are able to sign for it at that address. You may amend your delivery addresses at any time with the edit/remove functions.

If you are buying off a friends' wish list and would like to have the item sent to them direct, please check their correct address. We are unable to accept orders where the full address information has not been supplied. If you are unsure about the address please check against either Royal Mail's free Postcode / Address Finder: www.royalmail.com or use the 'Free Postcode Finder' service at: www.postcodeanywhere.co.uk

Please also note that for first time orders where the billing and delivery addresses differ we may contact you to verify that it is your card and your order - this is for your own protection.

If you are not in or unable to sign for an item, it will be sent to a local delivery centre, and a card posted through your letter box to let you know how you might arrange pick up or re-delivery.

We regret we cannot deliver to a PO boxes UK or international and you'll need to arrange for deliver to another address.

 
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Packing
 

We believe strongly in minimising packaging but want your purchase to arrive safely. All FASHION-CONSCIENCE.COM™ packaging is made from recycled, recyclable or biodegradable materials, with solvent free adhesives. Paper packaging, where possible, is also sourced from FSC managed forests. We're constantly reviewing our packaging to make it as low impact as we can.

Often items will also arrive in their own designer branded packaging. In general these will also be eco-friendly but we cannot always guarantee they use low impact packaging. We always encourage our designers to explore the least damaging packaging they can.

FASHION-CONSCIENCE.COM™ Ltd also believe in not printing unless absolutely necessary, this goes for our company business as well as our packaging. We use digital printing with enviro-friendly toners, non-toxic or vegetable-based inks and recycled printer cartridges, and FSC certified recycled stationary.

Our business even uses eco-couriers! Why use motorbikes and vans around town when cycle couriers are better for the environment and faster? It just makes sense.

We'd be more than happy to hear from you if you have any suggestions on how to we can make our packaging and business even more eco-friendly. Please email us at info@fashion-conscience.com

 
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Tracking
 

Once you have clicked to confirm your order, if the payment is approved, you will receive an order confirmation email with an order reference (please also quote this in any order enquiries). Where applicable a tracking number (eg International Signed For), will also be sent.

If FASHION-CONSCIENCE.COM™ Ltd anticipate any problems with dispatch or delivery at time of order we will email you to let you know. Alternatively if you have any you have any problems please call our customer service line on: 0871 384 1108/+44 207 7377672 or email customerservice@fashion-conscience.com.

If you have any comments please write to us at FASHION-CONSCIENCE.COM™ Ltd, 6 Bromar Road, London, SE5 8DL, England.

 
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Returns
 

We at FASHION-CONSCIENCE.COM™ Ltd really want you to be delighted with your purchase and the quality of the products sold on our site. If however anything does not meet your satisfaction, please return the items within 14 days for an exchange or refund, providing it is unworn and in a re-saleable condition.

To make a return, all the items swing tickets and labels must still be attached to the returned goods, and the items must be unused, complete and in their original undamaged packaging. Please be aware that shoes must be returned with their original designer packaging. Shoes returned without their original boxes will not be accepted.

When trying on garments please take care not to get perfume or make-up on the garments. We will not be able to accept worn or soiled returns.

We regret we will not be able to accept as a return any items which by their nature cannot be returned, eg lingerie, underwear, tights, earrings for pierced ears.

Return postage on unwanted items is at the customer's cost and liability. We recommend that you insure goods that are being returned for their full value and keep a proof of postage.

RETURNS POLICY FOR ITEMS ON SALE
Please follow the same procedure as for non-sale items.

Your statutory rights are not affected when goods are faulty or damaged.

TO MAKE A RETURN

Fill in the return form on the delivery note, that came with your packaging. Please mark your reason for return and clearly if you would like an exchange or a refund.

Include the form in your package with the return address firmly attached in the address window.

In case you have lost the delivery note/returns form, please state your name and address, original order reference and details of the item you are returning and enclose this in the package. Then please send returns to the following address: FASHION-CONSCIENCE.COM LTD, 6 Bromar Road, London SE5 8DL, England. Your order confirmation email also doubles up as a delivery/returns note. You can simple print that out and use it as well.

Please obtain proof of postage (and keep this until you have received your refund), we cannot accept responsibility for parcels lost in transit. We also recommend that you send the goods via an insured service. Please note that unidentified returns/exchanges may be returned to the sender.
We regret we will not be able to refund postage unless the original item sent out was faulty or incorrect to the item you ordered. In the unlikely event this happens we will reimburse you the cost of return postage, and if you desire an exchange, not charge you for secondary postage of the correct item.
We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags and before disposing of any original packaging.

EXCHANGES
If you would like to change your order for a different size after delivery please return the unwanted item in the usual way for refund. We can only exchange the same item in a different size, subject to availability. Please notify us of the size you wish to exchange it for. We are unable to process any exchanges for a completely different item. Exchanged items can only be dispatched after the returned goods have been received and undergone a quality control check. You will be liable for the exchange postage.
To avoid ordering the incorrect size first time round, please view our size charts and read the product detail descriptions to double check you are selecting the correct size. You may also email customerservice@fashion-conscience.com if you have any particular questions about the sizing.

REFUNDS
We are happy to give a full refund on items returned new and unused back to us within 14 days of your receipt. All refunds, less the delivery cost, will be credited to the original payment debit/credit card after we have received and inspected the returned item. A refund should be credited back to your card within 7 days of our receipt of the item, but please allow up to 30 days. Note, the refund might not show up on your statement for a few days.

We regret we will not be able to give a refund if;

- the unsuitable goods are returned for refund outside of the 14-day period. They cannot be returned to the customer if they are sent back to us outside of this time.

- goods sent for refund that are not in a saleable condition (worn, soiled or without tags or designer boxes). We reserve the right to refuse a refund if this is the case. Upon receipt of an order, if any item has been received with no tags, customer should notify us (by phone or email) on the same day. You may be required to make arrangement to collect the item if you have made a return but without the original tags. In this instance please arrange for collection from; 6 Bromar Road, London SE5 8DL, England.

Please email us on returns@fashion-conscience.com or call: 0871 384 1180 to advise us that the collection has been arranged. We will email you to inform you if goods cannot be refunded. Goods must be collected within 28 days.

If you have any questions regarding the aforementioned process please contact us on the above email and telephone number.

 
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Insurance
 

You will not be liable for FASHION-CONSCIENCE.COM™ Ltd packages lost in the post when sent from us to you. You will be asked to sign for any goods delivered at which point responsibility for your purchased goods passes to you. Please make sure a responsible person, if not yourself, signs for it.

If you are making a return please try to ensure that you insure the item too, as we cannot accept returned items which have been damaged in the post or refund items which have gone missing without proof of postage or adequate insurance.

 
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Key to Symbols
 
 
FASHION-CONSCIENCE.COM™ symbols
 
fair trade
Fair trade
Made with fair trade principles in place, the manufacturers and designers endeavour to ensure that workers, from harvesting materials to manufacture, are paid fairly and not expolited in 'sweatshop' or equivalent conditions.
   
sustainable
Sustainable
This denotes fabrics or processes which are sustainable. For instance some of our designers organic silk carries the SBV mark (Sustainable Biodegradable Product) as it is 100% biodegradable and is finished in accordance with Skal criteria, or elements maybe sourced from sustainable FSC managed forests.
   
Carbon Offset
Carbon Offset
Companies who are actively reducing carbon emissions in their manufacturing process, limiting the carbon footprint of their product through it's carbon travel miles or offsetting their carbon emissions by investing in carbon reduction projects, credits or tree planting.
   
Communities
Communities
Companies who are investing in the development of local communities where the product is manufactured. This could be by assisting in education, building of infrastructure, demanding adequate health and safety standards, as well as paying fair prices.
   
non toxic
Non-toxic
The use of natural, vegetable or Azo-free dyes and processes in the manufacture, or natural adhesives.
   
Organic
Organic
For items made from organic materials; which are free from non-natural pesticides, insecticides, herbicides, and fertilisers.
   
Recycled
Recycled
An item which is 100 per cent or partially made from recycled materials.
   
Uk
UK
Quite simply, made in the UK thus reducing carbon miles within the manufacturing process and supporting UK workers and factories who operate under European health, safety, minimum wage and employment laws.
   
Vegetarian
Vegetarian
An item that ordinarily would be made from leather but is made from faux-leather or similar.
   
Wild life
Wildlife
Supports, rather than exploits and harms wildlife, and conservation projects.
   
 
Other symbols
   
Skal
SKAL organic certification
A Dutch organic certification body which not only certifies that no pesticides and fertilisers have been used it also guarantees the working conditions of farmers.
   
Fair trade certification
Fair trade Certified Cotton
This is the symbol of the Fair Trade Foundation established in 1992 and license the FAIR TRADE Mark to products which meet internationally recognised standards, and work to raise awareness and deepen understanding and sales of fair trade certified products. It symbolises the cotton farmers have been treated fairly and have a guarantee of a minimum price plus a further premium to be used for community development. It does not guarantee that the manufacture of the garments is fair trade however.
   
Ifat
IFAT The International Fair Trade Association
Only 100 per cent Fair trade organisations, who are members of The International Fair Trade Association, may use their symbol and it guarantees fair trade practices from production through to manufacture. Their mission is to improve livelihoods and well being of disadvantaged producers by linking and promoting fair trade organisations.
   
Soil association
Soil Association
The Soil Association is the UK's leading organic organisation. The Soil Association symbol can be found on over 70% of Britain's organic produce - a guarantee that it has been grown or produced to the highest standards of organic integrity. Soil Association Certification Ltd enforces these standards through certification and regular inspections of producers, processors and suppliers.
   
Agrocel
Agrocel
Agrocel cotton is produced by Agrocel Industries Limited, in conjunction with Vericott Ltd and Traidcraft Exchange, who have defined and branded the cotton fibre Agrocel® Pure & Fair Indian Organic Cotton. Agrocel co-ordinates organic fibre cultivation with a select group of local farmers while constantly ensuring it adheres to International Organic Standards.
   
Oeko-tex
Oeko-Tex
The International Oeko-Tex Association has been testing for harmful substances according to Oeko-Tex Standard 100 for textile products of all types which pose no risk whatsoever to health, since 1992. It's a uniform, scientifically founded evaluation standard for the human ecological safety of textiles tested for safety for skin-friendly clothing and other textiles.
   
Eu Eco-label
EU Eco-label
The EU Eco-label scheme has drawn up a set of environmental and performance criteria for judging products and takes into account all aspects of a product's life, from production and use to eventual disposal (cradle-to-grave approach). The products should inflict less damage upon the environment than other products of the same type.
   
Fsc
FSC certified
This symbol denotes that a product or part of a product has been sourced by specially managed sustainable forests.
   
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Sizing
 

Most sizes adhere to standard, general UK sizes (please see chart below for equivalent US and European sizes and the standard UK bust, waist, hip sizes for each dress size). If we become aware that an item has unusual sizing, eg, has come up smaller or larger than normal we will always endeavour to alert you by making a making a note of it in the item product description details. Please always read these carefully as well as referring to the size charts prior to ordering to avoid wasteful returns due to wrong size ordering.

Please also double check you have ordered the correct size at shopping bag stage especially on INTERNATIONAL ORDERS. Below and in the apparel description of each item we detail the International eqivalent sizes. We adhere to the Italian European sizing system. We list the UK size first but if you are an international customer please be careful to pick the equivalent of your international size. In general a SMALL is equivalent to a UK10/US6/EUR38, a MEDIUM to a UK12/US8/EUR40 and a LARGE to a UK14/US10/EUR42.

If you have ordered the wrong size and wish to exchange it, we are happy to do so. Please click on our RETURNS section at the top of this window.


All bust, waist hip sizes are in inches and approximate. In general garments can vary by up to half an inch.

 
Shoe sizes
 
 
 
If half sizes are available they will be listed in the product details page. For boots and heels please check product details for calf width, booth length and heel height in inches.
 
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Stock
 

Many of our items are unique in their nature - they may be made from recycled products, vintage or re-used fabrics, yarns or factory off-cuts or made in small runs to limit environmental impacts - and as such cannot always be duplicated in high numbers. We think that this adds to the special nature of the items you'll find here, but it also means that from time to time we may temporarily run out of certain stock or are only able to order small quantities of items in a specific fabric or colour and thus have to wait for redelivery. If an item you like is not currently available in your size or colour way, contact customerservice@fashion-conscience.com who will be able to inform you of re-deliveries or if a special order may be made. Only items in stock should appear on the site, and you should only be able to purchase items in stock. If on occasion an item is out of stock but has remained on the site by error, our customer service team will contact you by email to inform you if it is on redelivery and how long that might be.

Please note if you have placed an item in your shopping bag but have not purchased it, it can still be bought by another customer and as such may go out of stock.

In addition, if an item goes out of stock in the size, style you've selected it will be automatically removed from your shopping bag and wish list. If it's an item we have re-ordered, and you want it to appear back in your wish list when back in stock, you will need to personally re-select it from the site.

IN STOCK EMAIL ALERTS
If you have clicked on one of these links on our Coming Soon page we will automatically email you to your registered email address when the item comes into stock. You must be registered to use this feature. You then have the opportunity to purchase the item.

 
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Wish list
 

This is FASHION-CONSCIENCE.COM™'s brilliant way to create a wish list of your favourite items to buy later or to pass on to friends and family to purchase on your behalf, ensuring perfectly suited ethical gifts!

When setting up a wish list please choose a password different to your Log In password to prevent your account details being viewable by anyone you give your wish list password to. As above with sign in, if you forget your password please click on the reminder link and a new password will be sent to the email address you originally used at registration sign in.

If an item goes out of stock in the size, style you've selected it will be automatically removed from your shopping bag and wish list. If it's an item we have re-ordered, and you want it to appear back in your wish list when back in stock, you will need to revisit the site and personally re-select it.

 
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Privacy policy
 

We treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We keep it on a secure server and we fully comply with all applicable UK Data Protection and consumer legislation. As part of our commitment to your privacy rights and security, our website has been certified with SSL (Secure Socket Layer) which encrypts all your information and data and we use Protx the leading data capture company.
If you are under 18, we require that you inform a parent or guardian about FASHION-CONSCIENCE.COM™ Ltd's Privacy Policy and Terms & Conditions as well as requiring their consent to the Privacy and Security and General Terms & Conditions before registering and placing an order with FASHION-CONSCIENCE.COM™ Ltd.
By visiting FASHION-CONSCIENCE.COM™ Ltd, you are accepting and consenting to the practices described in this Privacy and Security Policy and General Terms & Conditions.
When you shop on FASHION-CONSCIENCE.COM™ Ltd we will ask you to input Personal Information from you. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information").

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We use your information only for the following purposes:
. Processing your orders
. For statistical or survey purposes to improve this website and its services to you
. To serve website content and advertisements to you
. To administer this website
. If you consent, to notify you of products or special offers that may be of interest to you

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

When you create a shopping account while ordering online you will be given the option to receive information from FASHION-CONSCIENCE.COM™ Ltd by e-mail about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by ticking the relevant box in your My Account page. If you are having trouble unsubscribing, please email us at customerservice@fashion-conscience.com to request no further emails.

Your Personal Information may be disclosed to reputable third parties who will help process your order. FASHION-CONSCIENCE.COM™ Ltd requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation. We will not release your Personal Information to any company outside FASHION-CONSCIENCE.COM Ltd for mailing or marketing purposes without your consent.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled to do so.

We use Cookies to keep track of your current shopping and so that you may retrieve your shopping basket at any time. (A Cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. You may refuse Cookies but will be unable to use the personalised aspects of this site.

Please note that this policy applies to FASHION-CONSCIENCE.COM™ Ltd and/or its subsidiaries, but not to websites maintained by other companies or organisations to which we link. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting any personal information.
FASHION-CONSCIENCE.COM™ Ltd collects personal information in several ways directly from its online visitors when they order for themselves, buy a gift voucher for a friend or when they register for a service offered by FASHION-CONSCIENCE.COM™ Ltd .
If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address(es), credit card billing address(es) and birth date so that we can process and fulfill your orders. Credit card details are entered directly into our payment partner's Protx's systems and are neither transmitted nor held on FASHION-CONSCIENCE.COM™ Ltd systems.
In certain instances we may be required to collect and store additional data including credit card details. This will only be done with your explicit consent. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We strive to limit use of your information to those offers that we think you would appreciate receiving. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.
You can opt-out from having your personally identifiable information shared with our business partners or FASHION-CONSCIENCE.COM™ Ltd subsidiaries (except as required by law, court order, or as requested by other government or law enforcement authority or as may be required to deliver your purchases). It is not the Company's current policy to share its customers' personal details with third parties other than as stated herein.
If for any reason you are concerned that the personal information maintained by FASHION-CONSCIENCE.COM™ Ltd is not correct, please visit the web site and, after logging into the site using the Sign In button your personal information will be made available for review and change in the My Account section. Only you, and/or upon request from you, the customer service team can access your personal data from the web site using your password and User ID. Information may be changed online.
Should you choose to have your name and personal data altered by us or removed from our database all together, you can do so by sending an email to customerservice@fashion-conscience.com or by writing to us at: FASHION-CONSCIENCE.COM Ltd, 6 Bromar Road, London, SE5 8DL, England.

 
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Security
 

All of your FASHION-CONSCIENCE.COM™ Ltd purchases are secure. Our secure server encrypts all of your personal information so that it cannot be read as the information travels over the internet. When you enter this information it is captured on a page that uses Secure Socket Layer (SSL) protocol. We are constantly updating our technology to provide you with the maximum practicable level of security. To check that you are in a secure area of our site look at the bottom of your browser and you will see either a closed padlock or an unbroken key. In addition you can tell whether a page is secure as https will replace http at the front of the www.fashion-conscience.com in your browser address window.

Your payment will be processed through Protx and Lloyds TSB Bank's Cardnet, both leading respected brands in the payment processing industry.
Please note that we will never ask for customers to confirm any account or credit card details via email - if you receive an email claiming to be from www.fashion-conscience.com asking you to submit account or credit card details please do not respond.

 
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Links
 

A few sites we love, respect and use!

www.greenpeace.org
www.stylewillsaveus.com
www.greenstat.co.uk
www.alocalprinter.com
www.treehugger.com
www.fabulouslygreen.blogspot.com
www.soilassociation.org
www.theecologist.co.uk
www.growaforest.com
www.ethicaltrade.org
www.carbonneutral.com
Burt's Bees Baby Products and Burt's Bees Childrens Products

 
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Partners
 
Information on FASHION-CONSCIENCE.COM™ Ltd partners is not currently available.
 
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Faq
 
What do the symbols next to the designers and items mean?
Where do the clothes come from?
How do I know the designers and manufacturers are ethical?
What happens if the item is of a one-off nature?
How do I contact customer service?
I've forgotten my Sign In password, what do I do?
I've forgotten my wish list password, what do I do?
How do I find a specific item?
Does FASHION-CONSCIENCE.COM™ have sales?
How do I know my purchase will fit?
How do I know what is in stock?
What if an item is out of stock?
What payment methods does you accept?
Is it safe to use my credit card?
Can I order by phone?
How will I know you received my order?
What if I live in a country where FASHION-CONSCIENCE.COM™ does not ship?
Do you ship to Post Office boxes?
Do you ship to multiple addresses?
How soon can I get my order?
How can I track my order?
Is my personal information kept private?
How can I expect to receive my order?
Is my package insured?
Is VAT included?
 
 

What do the symbols next to the designers and items mean?
All of our symbols and recognised international symbols for ethical, fairtrade, organic and sustainable goods are explained in our KEYS TO SYMBOLS area. If you have any further queries or suggestions please email us at info@fashion-conscience.com

Where do the clothes come from?
The clothes come from a number of ethical designers from the US, Europe and South America, India and Singapore. We hope to expand our rosta of designers and countries where clothes are made to benefit local communities in many areas across the world.

How do I know the designers and manufacturers are ethical?
We work on an understanding of transparency of our designers' manufacture process. We know that all of our designers are keen to make their collections as ethical as possible, many already use internationally recognised ethical organic fabrics and fair trade processes or are striving to get official recognition. In some cases it can take several years to get international ethical or fair trade accreditation but we recognise their actions now.

What happens if the item is of a one-off nature?
Some items in particular are made from recycled items, and as such are hard to duplicate in high numbers, often they are literally one-offs or, if replicated, may vary in colour or nature of materials. If this is the case we will make this clear to you in the product details page of the item. It also means specific colours, if limited, may sell out quickly. We try to only show items in stock, but occasionally items will sell out so fast of these limited numbers, the product may remain on the site but not be available. If this is the case and you order one, we will contact you to let you know, and let know if and when it will be back in stock.

How do I contact customer service?
If you have a question please first read all the relevant sections on this pop up, then if that doesn't answer your question email customerservice@fashion-conscience.com. Or call customer service on the following numbers: 0871 384 1180/International customers +44 207 7377672
In the unlikely event of customer service being unable to satisfy your email or call request immediately, FASHION-CONSCIENCE.COM™ will endeavor to respond as soon as the issue has been thoroughly investigated.

I've forgotten my Sign In password, what do I do?
If you cannot remember your password, click on the Sign In link at the very top of the homepage, and follow the Forgotten Password instructions. Make sure it is always different to your Wish List password.

I've forgotten my wish list password, what do I do?
If you cannot remember your wish list password, click on the Wish List link at the very top of the homepage, and in there follow the Forgotten Wish List Password instructions. You will be asked to re-set it, make sure it is always different to your Sign In password.

How do I find a specific item?
If you know what you are looking for, use the Search For bar at the top of the page, or the Designer, Clothing, Trends and Just In links in the top navigation bar, or use the many options in the drop down side menu.

Does FASHION-CONSCIENCE.COM™ have sales?
FASHION-CONSCIENCE.COM™ has occasional sales and reductions and there are links to the Sale page from the top navigation bar. FASHION-CONSCIENCE.COM™ cannot guarantee that its prices will be equivalent or equal to offline boutiques when they go on sale. Also, due to the exclusive and unique nature of some of our stock, we can't guarantee that an item will still be available for purchase late in the season.

How do I know my purchase will fit?
Please refer to our SIZING guide, and US, European conversions for each item. Our sizing guide is accessible in our main pop up. NOTE we adhere to the Italian European sizing. Here we guide you on the various size conversions and standard UK sizing. In addition, we provide notes about each item, if it comes up different to standard UK sizing in the product details. For any further queries please email customerservice@fashion-conscience.com before purchase.
Should an item not fit you can return the item or exchange it for a different size of that style only. Please check our RETURNS policy and follow the instructions.

How do I know what is in stock?
All items shown should be in stock unless the words 'Sold Out' appear in the size drop-down on the product pages and if your size does not appear it may be out of stock. We endeavour to remove any items from the site not in stock. Occasionally an item will be sold out so fast it may still appear on the site but is out of stock. If you order such as item we will inform you. Please be aware that even if a product is in your shopping bag it isn't reserved and can be bought by another customer while you are browsing.

What if an item is out of stock?
If an item you are interested in is temporarily out of stock or out of your size please email customerservice@fashion-conscience.com to inform us of your interest. They will be to advise you if and when the piece you wish to buy is due back in stock. Please make sure you have registered your details with us before you make your request.

What payment methods does you accept?
We accept Maestro, Switch, Mastercard, Visa, Solo debit cards.

Is it safe to use my credit card?
All credit card transactions on this site are processed using Protx, a secure online payment gateway which encrypts your card details in a secure host environment. FASHION-CONSCIENCE.COM™ doesn't hold your credit card details on the website. To help ensure that your shopping experience is safe, simple and secure, FASHION-CONSCIENCE.COM™ uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. Further security information can be found within your browser. If SSL is enabled then you will see a padlock at the bottom of your browser and you can click on this to find out information about the SSL digital certificate registration. Also your browser will change to https in secure pages. Please read more in our SECURITY section.

Can I order by phone?
If you prefer to give your details to our customer service team they will make the purchase for you. You can contact us on: 0871 384 1180/International on +44 207 7377672.

How will I know you received my order?
After you place your order, you will receive an email confirming that your order has been received, which will contain an order reference number. This does not mean your order has been accepted by us. Once your credit card has been approved, the receiving address has been verified, and the item has been located, your order will be accepted and the item shipped. You will receive another e-mail notifying you if any of the items you ordered are not in stock and a tracking number where applicable. If this occurs your credit card account will only be charged with the cost of the items in stock.

What if I live in a country where FASHION-CONSCIENCE.COM™ does not ship?
FASHION-CONSCIENCE.COM™ now ships worldwide. Please check your country in our drop down menus in the shopping bag. The cost to ship to your country for the items you have selected will automatically be calculated.

Do you ship to Post Office boxes?
We do not deliver to PO boxes as our packages require signature on receipt and you will need to arrange for an alternate delivery address. You must provide us with an address where our delivery service can get a signature.

Do you ship to multiple addresses?
During the checkout process, you will be asked to select the shipping address for your order. At this time, you can ship your online order to only one location, which may be different to your billing address, if it is a gift. Your order may include several gifts that require shipping to several different locations. To do this you will be required to place separate orders for each address you wish to ship to. Should you require assistance to do this you can contact our Customer service on 0871 384 1180. Or send an email to customerservice@fashion-conscience.com

How soon can I get my order?
We try to dispatch all orders within 24 hours if the item is in stock, however, please allow up to 14 days for delivery as external factors may cause delays. If your item may be delayed in delivery, for instance the item needs to be shipped to us from outside of the UK, or is a special order, we will let you know by email on receipt of your order. Please read our DELIVERY section for more details.

UK delivery by First Class Recorded delivery is usually 1-3 days.
UK Special Delivery is next day provided the item is in stock.
International Signed For delivery is usually 4-5 days from date of dispatch.
For your security all items need to be signed for.

Please make sure you or a trusted friend/colleague is available to sign for your package. All UK shipping prices shown are inclusive of VAT.

How can I track my order?
All our packages are sent by First Class Recorded delivery, Special Delivery and International Signed For. Where applicable we will send you your tracking number details. First Class recorded cannot be tracked, but a record is taken of receipt. Special and International Signed For services can both be tracked in the UK, and in some countreis International can be tracked in your home country.

Is my personal information kept private?
We consider all the information you share with us totally private and confidential. We will not share, rent or sell your personal information without your consent. For details please read the FASHION-CONSCIENCE.COM™ Privacy Policy. In order to register as a user at FASHION-CONSCIENCE.COM™, we will need to know your name, mailing address and email address. In order to process credit card orders online, we will also need information including your billing address, shipping address, telephone number, credit card number and expiration date. We will use your billing and credit card information to process your order and inform you of its delivery and to check user's qualifications and to bill for products. Please note that FASHION-CONSCIENCE.COM™ does not keep your credit card details on the FASHION-CONSCIENCE.COM™ website, and these details are therefore protected from any security breach of our website. We may also use information we collect to inform you of new goods and services via emails. If you don't wish to receive these, go into your account and unclick the relevant box. Please read more in our PRIVACY POLICY section.

How can I expect to receive my order?
Most orders will be delivered to you in the original designer packaging with minimal FASHION-CONSCIENCE.COM™ packaging. Most of our designers use packaging that is recycled, recyclable or from sustainable sources. As an ethical site we want your order to arrive safely but with least impact to the environment. We use FSC recycled, recyclable acid free tissue paper, chlorine free non- toxic label stickers, FSC recycled, recyclable delivery note and LDPE (the most environmentally friendly plastic bag we could find) Biothene delivery bag, which has special agents in it to make it biodegrade faster than other bags, ours biodegrade in 2-5 years compared to 100 years for some bags. We urge you to try and re-use all packaging we and other companies send to you. Our printing inks are all vegetable, recycled toner, or non-toxic where possible.

Is my package insured?
All merchandise in transit from FASHION-CONSCIENCE.COM™ to the delivery address is insured up to it's value against theft and accidental damage. Once the merchandise has been delivered to the specified delivery address and signed for, the merchandise is no longer covered by insurance.

Is VAT included?
Prices on the website and delivery charges are all shown inclusive of UK VAT.

 
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terms & conditions
 

GENERAL TERMS & CONDITIONS

This site is owned and operated by FASHION-CONSCIENCE.COM™ Ltd ("FASHION-CONSCIENCE.COM™", "we" or "us"), registered office: 107 Kenton Road, Kenton, Harrow, Middlesex, HA3 0AN, England, registered in England No: 6270590. Office: 6 Bromar Road, London, SE5 8DL, England. Should you have any queries regarding our Terms and Conditions or have any comments or suggestions on or about our website, please email us at info@fashion-conscience.com

FASHION-CONSCIENCE.COM™ website(s) (our "Site" or "Sites") ") and related services are made available to you pursuant to the following Terms & Conditions and any other rules posted on our Sites (collectively, the "Terms & Conditions". By visiting FASHION-CONSCIENCE.COM™ you are accepting and consenting to the practices described in the Terms & Conditions.

We may modify the Terms & Conditions from time to time, and your continued use of this Site (or any of our other Sites) following such change shall signify your agreement to these modified Terms & Conditions.

For those persons wishing to use our services, they must read and agree to be bound by our policies relating to those services. In particular, we draw you attention to our policies relating to the terms of Purchase and our Privacy and Security Policy. To access any of these policies, simply click the link at the top of this page. If you are under 18, you must let your parent or guardian know about FASHION-CONSCIENCE'S™ Privacy and Security Policy before you register to use this Site or any of this Site's services.

Please read the Terms & Conditions and check back often. If you do not agree to any changes then you should immediately stop using the Site.

To use some of the services or features made available to you on this Site, you will need to register. We may change registration requirements from time to time. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address customerservice@fashion-conscience.com, you may also want to view our Privacy and Security Policy. You are responsible for maintaining the confidentiality of your Sign in and Wish list passwords and account and any activities that occur under your account. You agree not to impersonate any other person or entity or to use false name or a name that you are not authorized to use. FASHION-CONSCIENCE'S™ shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

OWNERSHIP OF RIGHTS
All rights, including copyright, designs, trademarks and all other intellectual property and material rights including FASHION-CONSCIENCE.COM™ Software and all HTML and other code contained in this Site, are owned or licensed all times to FASHION-CONSCIENCE.COM™ and/or are the property of their respective owners.

All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the content only as expressly authorised by FASHION-CONSCIENCE.COM™ and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

This Site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.

In addition to the Intellectual property rights mentioned above, Content is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site.

DAMAGE TO YOUR COMPUTER
Your use of the Web Site is at your risk. FASHION-CONSCIENCE.COM™ does not warrant that the functional aspects of the Web Site or FASHION-CONSCIENCE.COM™ Content will be error free or that this Web Site. FASHION-CONSCIENCE.COM™ Content or the server that makes it available are free of viruses or other harmful components. If your use of this Web Site, or FASHION-CONSCIENCE'S™ Content results in the need for servicing or replacing property, material, equipment or data, FASHION-CONSCIENCE'S™ is not liable to any person or loss or damage which may arise. It is your responsibility to ensure the right equipment is available to use the website and screen out anything that may damage.
We make no warranty that this Site will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of Content or material uploaded or transmitted through this Site.

PURCHASING Terms and Conditions
You may store and reproduce any of the below terms and conditions.
The purchase of merchandise through is strictly limited to parties who can lawfully enter into and form contracts on the Site in accordance with English law.
In order to make purchases through the Site, you will be requested to register and provide your personal details. In particular, Customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
The Site is available only to individuals and others who meet the terms of FASHION-CONSCIENCE.COM™ Ltd eligibility, who have been issued a valid credit card by a bank acceptable to FASHION-CONSCIENCE.COM™ Ltd , whose applications are acceptable to FASHION-CONSCIENCE.COM™ Ltd and who have authorised FASHION-CONSCIENCE.COM™ Ltd to process a charge or charges on their credit card in the amount of the total purchase price for the merchandise which they purchase (see Payment). Purchases made on the site are for the personal or gift use of the buyer only and are not to be used for re-sale, commercial purposes or any other commercial benefit. FASHION-CONSCIENCE.COM™ Ltd reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
Moreover, by making an offer to purchase merchandise, you expressly authorise us to perform credit checks and, where FASHION-CONSCIENCE.COM™ Ltd feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit-card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

All orders are subject to acceptance and availability.
FASHION-CONSCIENCE.COM™ Ltd offers products for sale that are in stock and available for dispatch. Occasionally, however, we may be waiting for shipments from our suppliers. Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. This will ensure that you receive this item in priority once designer stock has been delivered to FASHION-CONSCIENCE.COM™ Ltd. FASHION-CONSCIENCE.COM™ Ltd will only take Advance Purchase orders for stock that has been scheduled for delivery. Your rights regarding Advance Purchase are the same as those for any other purchase at FASHION-CONSCIENCE.COM™ Ltd; alternatively you may simply choose to register your email address for notification of arrival of the selected merchandise not held in stock.

Items received into stock may be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers ordering through the Site for immediate delivery. Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit card within thirty days of being advised that merchandise has become unavailable.
If you have registered your email address for notification of the arrival of a specific product featured on our website, we will attempt to notify you by email within 48 hours of the product becoming available on the site. Please note that on occasion certain products that are in particularly high demand may sell out during this period. Should this be the case, please email customerservice@fashion-conscience.com who will be happy to add your details to the waiting list and contact you should the item again become available to arrange payment details. Please first make sure your details are registered with us before you make your request. Prices shown on the site are in GBP and are inclusive of VAT.
All prices and offers remain valid as advertised from time to time. The GBP price of a product displayed on the website at the time the order is accepted will be honoured.
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order.
Unless you cancel your order in accordance with our cancellation policy, acceptance of your order and completion of the contract between you and FASHION-CONSCIENCE.COM™ Ltd will be perfected when we dispatch the goods to you. The sale contract is therefore concluded in London, England and the language of the contract is English.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn or that you do not meet the eligibility criteria set-out above.

Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold; removing, screening or editing any materials or content on the Site; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Payment can be made by Maestro, Switch, Mastercard, Visa, Solo debit cards. Payment will be debited and cleared from your account upon receipt of your order by FASHION-CONSCIENCE.COM™ Ltd. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment card refuses to authorise payment to, we will not be liable for any delay or non-delivery.
We take all reasonable care to make our Site as secure as we can make it. All credit card transactions on this site are processed using Protx , the leading secure online payment gateway that encrypts your card details in a secure host environment.
To help ensure that your shopping experience is safe, simple and secure FASHION-CONSCIENCE.COM™ Ltd uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the bottom of your browser and you can click on this to find out information about the SSL digital certificate registration.

Furthermore, we will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.
Further information about security measures employed on the site are contained in our Security information.
FASHION-CONSCIENCE.COM™ Ltd will store a record of your transactions for a minimum of one year. Please note that for your security only a record of your transaction is kept on the FASHION-CONSCIENCE.COM™ Ltd web site, your credit card details are not held on the web site.

ACCURACY
FASHION-CONSCIENCE.COM™ tries to ensure that the information on this site is accurate and complete. FASHION-CONSCIENCE.COM™ does not warrant or represent that FASHION-CONSCIENCE.COM™ Content is accurate, error-free or reliable or that your use of FASHION-CONSCIENCE.COM™ Content will not infringe rights of third parties. FASHION-CONSCIENCE'S™ shall not be liable to any person or loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
While FASHION-CONSCIENCE.COM™ will use reasonable endeavour to verify the accuracy of any information it places on the Site, it makes no warranties, whether express or implied in relation to its accuracy. This Site is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this Site, or any transaction that may be conducted on or through this Site including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
Without limiting the foregoing, everything on the Web Site is provided to you "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL, OR NON-INFRINGEMENT. FASHION-CONSCIENCE.COM™ and its suppliers make no warranties about FASHION-CONSCIENCE.COM™ Content, software text, downloads, graphics, and links, or about results to be obtained from using the Web Site. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Site. FASHION-CONSCIENCE.COM™ reserves the right to withdraw, temporarily or permanently, any Content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that FASHION-CONSCIENCE.COM™ is not liable to you or any third party for any such withdrawal.
You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site. We reserve the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

LINKS TO OTHER SITES
To provide increased value to our customers we may include hyperlinks on this Site to other websites or resources including advertisers for you to access at your sole discretion. FASHION-CONSCIENCE.COM™ has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

LIABILITY
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products available through this Site including but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose. Nothing in these Terms & Conditions shall limit your statutory rights as a consumer under English law.
You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.
You agree that, except for death and personal injury arising from our negligence, We will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under the Terms & Conditions.
At our request, you agree fully to defend, indemnify and hold harmless FASHION-CONSCIENCE.COM™ immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the Terms & Conditions by you or any other liabilities arising out of your use of this Site, or the use by any other persons accessing this Site using your Internet account. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you hereunder.
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and FASHION-CONSCIENCE.COM™ as a result of the Terms & Conditions or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of FASHION-CONSCIENCE.COM™ and we shall not be liable for any representation, act, or omission on your part.
The Terms & Conditions (as amended from time to time) constitutes the entire agreement between you and FASHION-CONSCIENCE.COM™ regarding your use of this Site, and supersedes any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and FASHION-CONSCIENCE.COM™ in relation to such matters. In the event any other rules, code of conduct, or other matter posted on this Site conflicts with the terms of these Terms & Conditions, the Terms & Conditions shall govern. No oral explanation or oral information given by any party shall alter the interpretation of the Terms & Conditions. You confirm that, in agreeing to accept the Terms & Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in the Terms & Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of the Terms & Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of the Terms & Conditions.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
The Terms & Conditions together with all our policies and procedures will be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

USE OF THIS WEBSITE OUTSIDE THE UK
Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom. FASHION-CONSCIENCE.COM™ make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

*Calls to FASHION-CONSCIENCE.COM™ Ltd from BT phonelines will be charged at no more than 8p per minute. Calls from mobile phone and non-BT lines may be charged more.

© 2007 FASHION-CONSCIENCE.COM™ Limited. All Rights Reserved. Material published on this Site is copyrighted by FASHION-CONSCIENCE.COM™ or its licensors. All rights reserved. Web Site © 2007 FASHION-CONSCIENCE.COM™. All third party trademarks mentioned or displayed on this Site are the property of their respective owners.
FASHION-CONSCIENCE.COM™ reserves the right to make changes to this policy, notably in line with any revised legislation. Please check back from time to time to ensure you are aware of any changes in our privacy policy practices. Your continued use of our site will signify your acceptance of these changes.

 
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